Beyondsoft es una empresa de consultoría y servicios de TI de pr
WHO WE ARE:
Beyondsoft Consulting, Inc. is a leading technical solutions and consulting partner. We combine emerging technologies and proven methodologies to tailor elegant solutions that solve complex challenges and empower our customers to accelerate their business goals. For the past 25+ years we have been providing a broad range of high-quality IT services, including staff augmentation, business process outsourcing, custom software solutions, test automation, digital enablement, and other software engineering and digital transformation services.
WHAT WE’RE ABOUT:
We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.
Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.
We are looking for a fully-remote Cloud Support Engineer, located in Costa Rica. Do you have a deep passion for technology and a driving desire to learn new things every day? Do you enjoy helping other developers get started, be productive, actively use and get more value out of the current and new developer technologies? Would you consider yourself opportunistic in that you are constantly looking for what is possible and how you can solve, help and do new things through technology? Are you customer focused and willing to dig deep with a customer to help resolve issues that they may be encountering? Are you willing to admit when you don’t have all the answers and willing to leverage other experts to help solve the problem? If you answered yes to these questions, then we really would love to chat with you about a wonderful opportunity to become part of our team of Developer Experts.
This team is responsible for working with a broad range of customers, from independent developers to large in-house information technology or enterprise organizations, providing support for application development and issues encountered during the development lifecycle. This could include proactive and reactive assistance based on customer need.
WHAT YOU WILL BE DOING:
Work directly with breadth and enterprise developers on issues they experience with their development projects.
Solve challenging development problems using a variety of resources and tools.
Provide technical support and assistance using either the online version (DevOps Services) or the on-prem version (DevOps Server) of the product.
Troubleshoot issues, resolve technical problems, and provide guidance on configuration and usage.
Stay updated on new features, updates, and best practices related to DevOps Services or DevOps Server.
- 3+ years of experience in software development, consulting, or support, with a focus on Microsoft Client, Server, and Development products and technologies.
- Technical Expertise (Required in one or more of each area) in Cloud, Windows Desktop Development, Web Development, Game, or Phone
- Strong understanding of the application lifecycle and agile development principles.
- Knowledge in cloud technologies, such as Azure DevOps, Microsoft Azure, Amazon Web Services (AWS), and iCloud.
- Knowledge in programming languages such as C/C++, C#, VB.NET, JAVA, and HTML5.
- Experience with developer tools like Visual Studio, Unity, Eclipse, .NET Framework, and DebugDiag.
- A passion for working with peers and customers to help resolve deep customer technical issues.
- Ability to communicate effectively in English, both verbally and in writing, B2 level
- Willingness to undergo training on Cloud technologies, especially if experience is primarily with on-premises solutions.
- Openness to learning new tools, platforms, and methodologies to stay current in the field of DevOps and software development.
WHAT WE HAVE TO OFFER:
Because we know how important our people are to the success of our clients, it’s a priority to make sure we stay committed to our employees and making Beyondsoft a great place to work. We take pride in offering competitive compensation and benefits along with a company culture that embodies continuous learning, growth, and training with a dedicated focus on employee satisfaction and work/life balance. A competitive pay range
PTO and paid CR holidays
Private health and life insurance
Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.
Para solicitar este trabajo envía un correo electrónico con tus detalles a firstname.lastname@example.org