Web McKinsey & Company

Who You’ll Work With

You will be a member of the Global Provisioning Services Team coordinating IT service requests from McKinsey consultants working at the client premises or working from home. On daily basis you will collaborate and share knowledge with your colleagues in Prague (Czech Republic), Manila (Philippines) or San Jose (Costa Rica), as well as with external vendors supporting our services.

Our mission: Provide to all our colleagues all IT equipment, software and solution needed with the utmost convenience and swift turnaround globally.

What You’ll Do

As our student help, one of  your primary responsibility will be to provide assistance to our Firm colleagues with their IT hardware return process ensuring we meet the Firm high standards on compliance with legal requirements and customs regulations.

You will be coordinating logistics and collaborate with other teams (IT support teams, technicians, local offices IT colleagues, external vendors) to discuss equipment and its delivery time. At the same time, you will learn about most recent IT technologies.

You will handle:

  • Delivery of packing material if required and ship back of our IT equipment
  • Prolongation or transfer of the device loan
  • Communication and follow-up questions of our consultants about our IT equipment
  • Assisting with other logistics tasks related to our internal services (mobile services, onboarding services etc.)

You will have to prioritize the urgency and come up with creative solutions to a problem to help the consultant in the best possible way.

Qualifications

  • You are currently studying towards a University degree in Business Administration or science related discipline (e.g. Engineering, Computer Science, Mathematics and Business/Economics)
  • Proficiency working with MS Office applications
  • You have a basic understanding of business operations, procurement or supply chain management
  • Experience in logistics is benefit
  • Outstanding customer service mindset
  • Fluent knowledge of English both verbal and written, strong communication skills
  • Proactive approach to solving issues and optimizing processes
  • Desire to learn every day and ability to work in dynamic environment
  • Strong team spirit
  • Advanced organization and prioritization skills

Por favor, para solicitar este trabajo visita jobs.mckinsey.com.