Web MoodysCorp Moody's Corporation

Firma global integrada de evaluación de riesgos.

Technical Trainers prepare and maintain technical training programs that educate people and help develop their technical skills. Technical trainers should have in-depth knowledge and technical capability in their field of expertise. They must be excellent communicators, and they have outstanding organizational and time leadership skills.

Functional Responsibilities:
– Develop and maintain training materials
– Assist with onboarding new Level 2 Technical Support Analysts
– Train team members on new technologies and changes to existing processes
– Collaborate with other support teams to ensure documentation and processes are up to date
– Conduct surveys and evaluate training efficiency and effectiveness
– Schedule training sessions as needed
– Continuously identify new standard processes and provide opportunities to help strengthen team members through training and mentoring
– Make recommendations on optimizing processes
– Advise on new training opportunities to prioritize new or enhanced training material
– Proactively identify trends using data and feedback to address skill and capability gaps

https://careers.moodys.com/job/16605581/technical-trainer-heredia-cr/

Por favor, para solicitar este trabajo visita careers.moodys.com.