Web Smash Costa Rica

Agents for Tech professionals.

Smash is looking for a Dynamics 365 F&O Functional Analyst. + 5 years of experience in D365 Supply Chain experience in inventory, forecasting, warehouse management, procurement, manufacturing.The ERP Business Analyst collaborates with business counterparts to analyze business requests and identify appropriate solutions.  They configure solutions and collaborate with development team to develop and test solutions. They serve as a technical resource to executives, managers, and/or end-users to determine objectives of project assignments.

This is a remote position.


Eliciting, gathering, and documenting business requirements for system enhancement(s) and/or new system(s), serving as a liaison between the business area and IT.
Monitors system performance to ensure proper operation and identifies possible problem areas.
Designs, implements, tests, and maintains required software; establishes and documents standards for use and operation of software.
Creates and maintains system support documentation.
Provides ongoing support to programming and systems, including developing proposals for improvements utilizing current industry best practices; provides necessary training.
Configure Microsoft Dynamics AX and/or Dynamics 365 (D365) Operations functions.
Maintain a functional knowledge of systems, applications, programs, and processes within Operations and its integration with related sales and finance processes.
Provide support for key Operations business processes including Supply Chain Management (SCM), Manufacturing, Planning, Warehouse Management (WM), Material Requirement Planning (MRP), Procurement, etc.
Collaborates with sales, marketing and finance to meet common objectives.
Proactively promote process improvement, automation, and identify technology needs in the Supply Chain area.
Provide information from industry research and expertise to decision makers enabling them to make better choices faster.
Understand best business operations practices, applications and how these are supported through applied software.
Follow standard methodology for documentation, training, and agile processes.


Bachelor’s degree with a strong background in Supply Chain processes and procedures.
5 years experience as a Microsoft Dynamics AX/D365 subject matter expert or Business Analyst.
Excellent written and verbal communication skills.
Experience with Microsoft Dynamics AX/D365 Operations module including Supply Chain Management (SCM), Manufacturing, Planning, Warehouse Management (WM), Material Requirement Planning (MRP), Procurement, etc.
Preferred experience with Microsoft Dynamics AX/D365 sales module including quotes, purchase order, sales order, fulfillment, etc.
Firm knowledge and understanding of business analysis skills.
Basic knowledge and experience with Microsoft Suite, Outlook, Azure DevOps, core systems, and other applicable software as required.
Understanding of software testing methodology and techniques.
Effective time management skills; ability to set and achieve challenging goals.
Ability to work individually or collaboratively with a team to create a positive environment for associates to grow. and learn and to use sensitivity, tact, and professionalism in dealing with others.
Ability to take calculated risks, question norms, and respectfully challenge others.
Be self-motivated, plan, and estimate your own work effort.
Good team building skills including trust, professionalism, and ability to garner consensus across diverse groups.
Keeps commitments and delivers under pressure.
Ability to multi-task under minimal supervision.
Able to provide 24/7 support.

Para solicitar este trabajo envía un correo electrónico con tus detalles a hr@smash.cr