{"id":71894,"date":"2023-06-23T11:55:21","date_gmt":"2023-06-23T17:55:21","guid":{"rendered":"https:\/\/ucenfotec.ac.cr\/ecommerce\/?post_type=product&p=71894"},"modified":"2026-03-10T10:03:31","modified_gmt":"2026-03-10T16:03:31","slug":"itil4-foundation-certificate-in-it-service-management-con-examen-de-certificacion","status":"publish","type":"product","link":"https:\/\/ucenfotec.ac.cr\/ecommerce\/producto\/itil4-foundation-certificate-in-it-service-management-con-examen-de-certificacion\/","title":{"rendered":"ITIL4\u00ae Foundation Certificate in IT Service Management con examen de certificaci\u00f3n"},"content":{"rendered":"

La Biblioteca de Infraestructura de Tecnolog\u00edas de Informaci\u00f3n (ITIL) consiste en un conjunto de buenas pr\u00e1cticas y est\u00e1ndares recomendados para la gesti\u00f3n de servicios de tecnolog\u00edas de informaci\u00f3n dentro de una organizaci\u00f3n.<\/span><\/p>\n

Las principales tem\u00e1ticas por abordar son los conceptos clave de la gesti\u00f3n del servicio, el Sistema de Valor del Servicio (SVS), los principios de ITIL, las dimensiones y las cadenas de valor en la gesti\u00f3n de servicio y las mejores pr\u00e1cticas, gobernanza y mejora continua de ITIL.<\/span><\/p>\n

El curso est\u00e1 dise\u00f1ado por competencias y alineado con el marco global de habilidades y competencias para un mundo digital SFIA8, por lo que se propone que los estudiantes logren responder a un nivel de responsabilidad 2, de manera que colaboren con la gesti\u00f3n de la prestaci\u00f3n de servicios basados en la tecnolog\u00eda, en tareas de rutina o bajo supervisi\u00f3n, para el cumplimiento de las necesidades organizacionales definidas. Este curso permite y prepara a los participantes para la certificaci\u00f3n de ITIL4\u00ae Foundation Certificate in IT Service Management.<\/span><\/p>\n

\n

Contenidos<\/strong><\/p>\n

1. Generalidades y conceptos clave de la Gesti\u00f3n del Servicio.
\n2. Sistema de Valor de Servicio (SVS) y principios gu\u00eda de ITIL.
\n3. Dimensiones y cadena de valor de la Gesti\u00f3n del Servicio.
\n4. Gobernanza, mejora continua y pr\u00e1cticas de ITIL.<\/span><\/p>\n

\n

Certificaci\u00f3n<\/strong><\/p>\n

Casa certificadora: <\/strong>Peoplecert
\nNombre de la certificaci\u00f3n: <\/strong>ITIL 4 Foundation<\/p>\n

\n

Certificado e Insignia Digital<\/strong><\/p>\n

Al finalizar el curso el estudiante obtiene un t\u00edtulo e Insignia digital, socializable en tiempo real basada en tecnolog\u00eda blockchain que permite una vista m\u00e1s completa tras el logro alcanzado por el estudiante al poderla vincular con evidencias del resultado del aprendizaje en su perfil profesional.<\/p>\n

Es una certificaci\u00f3n segura.<\/p>\n

\"SINF-678-ITIL4-Foundation-Certificate-in-IT-Service-Management<\/p>\n

\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Este curso con examen de certificaci\u00f3n est\u00e1 dise\u00f1ado para proporcionar una comprensi\u00f3n b\u00e1sica de ITIL 4 y sus principios, permitiendo colaborar en la gesti\u00f3n de servicios tecnol\u00f3gicos.<\/span><\/p>\n","protected":false},"featured_media":71235,"template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":""},"product_brand":[],"product_cat":[651],"product_tag":[2563,811,2562,1164,1612,1613,1423,1180,984,1424,2561],"class_list":{"0":"post-71894","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-sistemas-de-informacion","7":"product_tag-cadena-de-valor","8":"product_tag-certificacion","9":"product_tag-dimensiones","10":"product_tag-gestion-de-servicios","11":"product_tag-gestion-del-servicio","12":"product_tag-gobernanza","13":"product_tag-itil","14":"product_tag-mejora-continua","15":"product_tag-principios","16":"product_tag-servicios","17":"product_tag-sistema-de-valor","19":"first","20":"instock","21":"sold-individually","22":"taxable","23":"shipping-taxable","24":"purchasable","25":"product-type-variable"},"yoast_head":"\nITIL4\u00ae Foundation Certificate in IT Service Management con examen de certificaci\u00f3n<\/title>\n<meta name=\"description\" content=\"Valida tus conocimientos en gesti\u00f3n de servicios de TI y prep\u00e1rate para el Examen de certificaci\u00f3n ITIL4\u00ae Foundation Certificate in IT Service Management.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ucenfotec.ac.cr\/ecommerce\/producto\/itil4-foundation-certificate-in-it-service-management-con-examen-de-certificacion\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ITIL4\u00ae Foundation Certificate in IT Service Management con examen de certificaci\u00f3n\" \/>\n<meta property=\"og:description\" content=\"Valida tus conocimientos en gesti\u00f3n de servicios de TI y prep\u00e1rate para el Examen de certificaci\u00f3n ITIL4\u00ae Foundation Certificate in IT Service Management.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ucenfotec.ac.cr\/ecommerce\/producto\/itil4-foundation-certificate-in-it-service-management-con-examen-de-certificacion\/\" \/>\n<meta property=\"og:site_name\" content=\"Cursos - 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